TERMS AND CONDITIONS APPLY
The advertisement in The Bangkok Post looks great; hire a car from Avis on a 'Monthly Special Rate' from 2XX baht per day, subject to terms and conditions, and availability. The reality of this offer is very different from what's advertised, as I discovered yesterday.
Firstly the rate of 280 baht per day is based on a 30-day rental charge of 14,999 baht per month, LESS the compulsory CDW insurance of 6,000 baht, LESS compulsory VAT of 586 baht. Secondly the rate is not available for consecutive monthly rentals. Thirdly this rate is only valid until the end of March 2008. Lastly, and perhaps most importantly, there are no cars available at this 'specially discounted' rate as they're all booked. So the real rate for this 'special offer' is 500 baht per day - but that price isn't available anyway.
That's very different to what's being advertised.
3 comments:
Avis in Thailand has a long way to go to meet the standards Avis HQ places on its Franchisees. After having my credit cards cloned and sold by a staff member at the Avis office in Udon Thani, full details here, I received a personal apology from their UK office who commented they were aware of the problems in Thailand which seemed to be out of control.
Kind of a 'bait and switch' there. I don't suppose there are any consumer protection laws in Thailand? Oh, wait, that would imply 'rule of law'. Sorry I asked.
For sure it's bait and switch, and for sure there's no law against it.
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